The website comprises a standard layout which sits atop a background of green, patterned wall paper and wood-grain skirting boards. Intended to resemble an old-fashioned bricks and mortar casino, the design actually works well with the page content.
The usual game header is in place with various bonuses proffered on a selection of sliders. Underneath are horizontal and vertical menus which frame the game thumbnails. A table of the latest winners as well as the most ‘loved’ games are also included to the right and bottom of the home page respectively – so far so good then.
ComeOn Casino Bonus and Promotions
ComeOn Casino boasts a variety of promotions for their sports betting operation as well as the casino. However, at this point our moods started to darken somewhat. To start with, their welcome package doesn’t exactly set the world alight, featuring a 100% bonus of up to just £25 on first deposits. The fair-to-middling 35x wagering rules do take the edge off to a certain degree but it’s not exactly the most ingratiating offer we’ve seen.
What’s more, trying to find information about the ‘Summer of Luck’ bonus was like getting blood out of a boulder. All we found was some guff about a reward game ‘where new ice cream flavours land each day’. Apparently this includes ‘Choco-flake free spins’ and ‘brain-freeze bonuses’. Sigh…Hopefully the wagering rules on these delectable offers won’t cause bile.
ComeOn casino also features an online shop offering ‘free’ spins and ‘free’ money bonuses. These can be acquired through ComeOn! Points are awarded through wagering money and performing certain on-site activities. So they’re not really free at all.
But before we start to put a total downer on proceedings, we should mention that ComeOn’s inclusion of an online shop is a welcome addition that incentivises game-play and encourages loyalty. With that said, you’ve got to have a fair currency system to make such a proposition attractive to the player. So it was with some dread that we scoured through the T&Cs to see just how the ComeOn points system works – and we were very pleasantly surprised. Players can acquire points the following ways:
- Daily Login = 25 points (once per day)
- Mobile Number Verification = 500 points
- Email Verification = 100 points
- Approved ID documents = 1000 points
- Each £10 deposit = 50 points
- First withdrawal = 1000 points
We’ve come across some pretty gruesome loyalty point offerings in our casino reviews but ComeOn’s innovative offering puts them all to shame. Receiving points by merely logging on, verifying documents and email addresses can really kick-start a player’s points total. It’s an ingenious method, not just because of the way in which points can be acquired, but because it’s fair to the player.
ComeOn Casino Games
There are well over 400 casino games provided by ComeOn in the categories of video slots, slot machines, video poker, table games and roulette. All games can be browsed with the use of a numbered horizontal menu and can be sorted into ‘A-Z’, ‘favourites’ and ‘new addition’ groupings. Each one opens up into a large window which includes related games below. A mini-lobby function is also included featuring the same game categories and thumbnails found on the main page. This makes for easier, more convenient navigation and is an outstanding addition in terms of usability.
ComeOn Casino Slots
Slots are really where it’s at for ComeOn Casino. There are 405 video to choose from including 12 jackpot games and 23 slot machines. Titles include Lucky Angler (me neither), Starburst, Jack Hammer and Thunder Struck 2. The vast majority of thumbnails also include a mobile icon to indicate their compatibility with smaller devices.
Live Dealer Games
The live casino section uses software from Extreme Live Gaming and features HD streaming. During our testing, we experienced fast load times and the feeds remained stable throughout play. The live interface includes a table of the latest winners and an instant deposit option which makes things considerably less complicated.
ComeOn Casino App and Mobile
ComeOn Casino has a responsive website that’s well-structured and looks beautiful on mobile casinos. There’s also a downloadable app for iOS and Android systems which is tailor-made for ‘gaming on the go’. However, the shop isn’t included and the game selection isn’t quite as expansive. Other than this, there’s not much else wrong.
VIP Scheme
ComeOn Casino doesn’t appear to offer a VIP scheme so there’s nothing to see here.
Customer Support
The support section includes an email address and online form, live chat and a postal address. An FAQ section is also available which covers most of the topics that a typical gamer will want to know about such as deposit/withdrawal methods, registrations and promotional information. Email support is available 7 days a week from 8am to 9:30pm. Also, according to their website, live chat is only provided from 07:00pm to 10:00pm. However, we do suspect that an errant ‘pm’ has caused their live chat support to look decidedly lackadaisical. Surely this is a typo.
ComeOn Casino Review Summary
The team at ComeOn Casino are very keen on reminding visitors about the simplicity of their platform, promising ‘No Shakespeare’ and ‘No Einstein’ in their various dealings. And for the most part they’re as good as their word, save for the elusive ‘Summer of Luck’ information. While the welcome bonus isn’t much of a head-turner, their points system and casino shop are highlights – also of merit is the live section, which every self-respecting casino operator should include on their website nowadays. In conclusion then, ComeOn offers an inclusive gaming experience that can be enjoyed by everybody, regardless of personal budgeting.