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Slotsmoon is a new online casino which was launched in 2017. It’s owned and operated by Aspire Global International and is part of an extensive network of 50 gambling websites. As with some of its many stablemates, Slotsmoon includes a number of well-known titles in the categories of slots and traditional casino games. In addition, it boasts partnerships with quite an array of software providers including Bally, Barcrest Games, Evolution Gaming Microgaming and NetEnt. Slotsmoon is also fully-licensed by the Gambling Commission which of course means that it’s available to UK players. So how well does Slotsmoon perform in the areas that really count? Read on, and we’ll tell you.
It’s often difficult to stand out in a large family, especially when you’ve got around 50 siblings. And so it goes with Slotsmoon Casino which comprises a boilerplate layout that’s used on a sizeable proportion of the ASG Technologies websites – take a look at Barbados Casino, Karamba and Kaiser Casino and you’ll see what we mean. However, despite a distinct lack of originality, the site does actually look alright and includes a typical game header (show us an online casino that doesn’t), horizontal navigation and game thumbnails the size of place-mats.
Slotsmoon Casino Bonus and Promotions
Like the derivative layout and design, the promotions are about as distinctive as grains of moondust in comparison to ASPIRE’s other websites. With that said, we’re here to review one site, not a whole batch, so we’ll proceed accordingly.
Slotsmoon promises ‘100% up to £200 Welcome Bonus + 100 Spins’. Naturally this comes with a few minor caveats such as the roll-one’s-eyes wagering rules which stand at x40. In addition players only get 20 free spins on their first deposit. In order get the other 80 they need to part with more money the day after – they’ll then receive 40 spins. Yet another deposit has to be placed on the third day before they’re awarded the rest. We should also mention that all unused spins expire 24 hours after being issued so there’s no time for dawdling.
Slotsmoon’s second promotion is…oh that’s right…they don’t have one. Let’s take a look at the games shall we?
Slotsmoon Casino Games
Thankfully, Slotsmoon offers a little more variety when it comes to the actual casino games. Although their collection isn’t quite enough to influence the ocean’s tides, there should be enough to satisfy the urges of even the most fervent gamblers. Located in a bog-standard lobby, the game thumbnails load section-by-section which reduces page-load times.
As its name subtly suggests, Slotsmoon’s portfolio is dominated by casino slots although there are a few traditional games too. Gameplay takes place in an overlay which utilises specific game art as a background – this is a needless but welcome inclusion that actually makes for a more immersive gaming experience. However, practice play isn’t available, which is one of the few things that actually set Slotsmoon Casino apart from its baying crowd of competitors.
Slotsmoon Casino Slots
Slotsmoon features around 200 casino slots grouped in the categories of ‘classics’, ‘video’, ‘featured’ and ‘new’. These include well travelled titles such as Warlords: Crystals of Power, Fairy Tale Legends: Red Riding Hood and Twin Spin. Although jackpot games aren’t given their own section, a few can be found scattered throughout the main game lobby such as the Cosmic and Divine Fortune games.
Slotsmoon Casino Live Dealer
The live dealer section is powered by Evolution Gaming and includes the usual variants of blackjack, poker and roulette. All are streamed in high definition, as is the case with the vast majority of live casino games these days.
Slotsmoon Casino App and Mobile
The Slotsmoon casino on mobile and tablets echoes the simple design of its desktop counterpart and is utterly dominated by the game thumbnails. In fact it seems that every single pixel of real estate is set aside for them – even the site’s navigation is done away with in favour of a responsive, collapsible menu.
Slotsmoon Casino VIP Scheme
Slotsmoon Casino features an elaborate VIP package that incorporates seven different tiers: new member, bronze, silver, gold, platinum, premium and prestige. To ascend these numerous levels, players need to accumulate points which changes according to each tier. The terms and conditions indicate that ‘most’ games are worth 1 point for every £40. It naturally follows that the redemption rates on these points have been adjusted to reward dogged, relentless gaming. Sadly, the perks of dogged, relentless gaming don’t amount to diddly squat on Slotsmoon Casino. Here’s a break-down of how much money players need to part with in order to receive a quid back. Houston, we have a problem:
- £1 cashback for 35 Points = £1400 wagered
- £1 cashback for 30 Points = £1200 wagered
- £1 cashback for 28 Points = £1120 wagered
- £1 cashback for 25 Points = £1000 wagered
- £1 cashback for 23 Points = £920 wagered
- £1 cashback for 20 Points = £800 wagered
- £1 cashback for 15 points = £600 wagered
There are other VIP promotions on Slotsmoon such as the ‘Monthly Cash-Back’ bonus. According to the promotional guff, this is awarded to top level VIP players and should be thought of as a ‘kind of insurance’ if it ‘hasn’t been their month’. So whether this bonus might be enough to stave off bankruptcy or help pay for a messy divorce remains to be seen. We’d love to tell you, but there’s very little information in the terms and conditions.
Slotsmoon Casino Customer Support
Apparently, the people at Slotsmoon Casino are strong believers in C.A.R.E (Customers Are Really Everything) To convince visitors of their undying allegiance to such a clumsy acronym, multiple channels of communication have been laid on for the poor sods requiring assistance. So the curious and confused will find email, telephone and live chat, all of which are available from 6am to 11pm, seven days a week. When we tested the live support, we had a response within 10 seconds which was pleasing. Excellent help and FAQ sections are also available which cover the following areas:
- Games Information
- Cash Out
- Technical Problems
- Bonus Policy
- Forgot Your Password
Slotsmoon Casino Review Summary
In conclusion then, its pretty safe to say that the Slotsmoon website is basically a game lobby with a hint of web design thrown in for good measure. The thumbnails so dominate the site that everything else becomes secondary. For many, this is ideal because there’s not much to distract wandering eyes from the actual gameplay. However, that Slotsmoon has an array of doppelganger websites serves to cheapen the whole experience to a certain degree. There’s not much variety with the promotions either.
But it’s not a complete disaster at space. Customer support is excellent while the live dealer section should keep casual gamers entertained for a brief time. The website is fully responsive across all devices too. Furthermore, it also loaded every single time we visited. Nevertheless, we wouldn’t suggest you take your protein pills and put your helmet on any time soon.Play now
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- VIP package
- Live casino
- Fully responsive website
- Customer support options
- Cool footer icons
- Lack of promotions
- Boilerplate design
- Uninspiring VIP benefits
- Horrifying point redemption rates