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Chelsea Palace UK
Our rating
4.45

Chelsea Palace UK

Updated by Ralph Trayfalgar

Chelsea Palace Casino, which opened its doors in 2018, is a relatively recent entrant in the highly competitive arena of UK online casinos. But from our testing, players will find a lot to appreciate in this online casino site, which offers a large range of online slots and table games from many of the best casino software providers in the business, as well as a generous set of features and bonuses.

Chelsea Palace UK Offer

Chelsea Palace UK

Deposit £50 Get 300 Free Spins

Get Bonus

New players only, First deposit only. Min dep £10. Min 100 bonus spins, max 300 bonus spins on selected slots only. 30x wagering, 4x conversion. 18+ | BeGambleAware.org | T&Cs apply

Pros & Cons

Pros

  • Wide variety of online casino games
  • Live chat support option
  • Slots Tournaments available
  • VIP and rewards program

Cons

  • No phone support option

Available Countries and Games

Launched Date
January 4, 2018
Licences
Gambling Commission (Number 000-039107-R-319400-014), Gibraltar Gambling Commission (RGL no.054)
Languages Available
English

Payment and Withdrawal Methods

Currencies Allowed
GBP, CAD, NZD, USD
Withdrawal Limit
Not limited for GBP
Withdrawal Method
Bank Wire Transfer, Neteller, Paysafe Card, Sepa, Skrill, Trustly, Visa
Deposit Methods

What bonuses does Chelsea Palace Casino offer?

Chelsea Palace Casino features a number of incentives and promotions available to new casino players that sign up at the casino. For example, the casino’s welcome promotion offers players up to 300 bonus spins on three of the site’s most popular slot games when they make a deposit of at least C$10 in the casino. A special deal called “Game of the Week” is also available at the casino, which provides players with a few extra spins on a different game every week.

What games does Chelsea Palace Casino have?

Chelsea Palace Casino has a large selection of online casino games, with well over 500 to choose from. We will go into greater detail about some of these titles in the following section, but the vast majority are online slot games from well-known developers in the industry (which we will go into more detail about in the following section). These include titles that are both widely popular and critically acclaimed, such as Immortal Romance, Starburst, and Rainbow Riches. 

Aside from these game genres, Chelsea Palace also offers additional games such as online bingo and casino table games such as blackjack and baccarat; however, the actual number of table game titles they have in store is much lower, so table game fans might want to look elsewhere for more variety. 

What game providers does Chelsea Palace Casino have?

You can probably tell by looking at their outstanding assortment of online casino games that Chelsea Palace offers a diverse variety of titles from some of the most reputable game developers in the industry. Here are some of the most notable suppliers on the Chelsea Palace catalogue, however, please keep in mind that this is not a complete list, and new providers are constantly being added to the platform as time progresses:

What payment methods can I use on Chelsea Palace Casino?

When it comes to payment methods, the Chelsea Palace Casino offers a wide range of options, with the vast majority of the most common payment processors being accepted. Credit cards such as Mastercard, Maestro, and Visa, as well as all of the typical online payment processors such as Neteller, Skrill (including Skrill 1-Tap), Trustly, and Boku, are all readily available to customers.

Chelsea Palace accepts deposits with all of these payment processors with no transaction fees charged by the casino, with the exception of Boku, which charges a transaction fee of 15 percent on deposits. Players must be aware that these fees do not include any additional fees that may be tacked on to transactions by the payment processors themselves, and they must be prepared to pay any additional fees that may arise. As with deposits, withdrawals are subject to costs and processing time, which vary depending on the payment processor.

What is the customer support like on Chelsea Palace Casino?

The customer service department of Chelsea Palace Casino is accessible by email and live chat.

The casino site does not appear to have an openly-available phone support line at this time, instead preferring to resolve most issues through the aforementioned two contact methods or through the official support portal provided through Zendesk, which we discovered during our investigation of the casino site.

Our Final Thoughts

Gamblers in the UK will find that Chelsea Palace Casino offers a reasonably competitive collection of rewards and features to offer. The casino site is extremely user-friendly on both desktop and mobile platforms, and its games portfolio is full of entertaining and high-quality titles from some of the industry’s most respected creators. While we would have wanted to have seen a bit more detail in the customer service materials, Chelsea Palace is still a good casino gaming option for gamers of all financial backgrounds. 

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