Desktop and Mobile
Mobile App Available
Casumo was launched in 2012 and is owned by Casumo Services Limited Casinos. Licensed by the Malta Gambling Authority and the UK Gambling Commission, its pages feature an extensive range of games from major software providers including IGT, Netent, Quickspin and Thunderkick. Casumo was one of the first companies to deviate from the increasingly uniform web layouts which dominate the online casino industry. Although its website borrows certain tried and trusted features such as a ‘game lobby’, the designers were clearly working to a brief that demanded originality and innovation. And it’s fair to say that they’ve succeeded.
Casumo Casino’s design bears more than a passing resemblance to the artwork used in infographics. Making use of the entire screen, pages are broken down into large coloured sections. These act as backdrops for some stunning illustrations which are used to contextualise their offers and promotions – not something you tend to see on standard casino websites.
The site layout consists of a left-sided menu panel which contains the log in, sign-up and game browser links. Below is a constantly updating feed which provides short messages about player activity including the latest winners and game progress. This really instils a sense of how busy the Casumo website. This is turn goes some way in reassuring new users as to the reputability of the brand.
Game thumbnails are arranged in a collage and include suitably swanky hover effects – the latest promotions and progressive jackpot figure also feature beneath. And whenever you scroll down a page, which is clearly what Casumo wants you to do, you’re presented with details of the various games, tournaments and offers. But despite such an abundance of information, the site still manages to retain a sense of cleanness. OK, so Casumo’s website is the Ferrari of all online casinos. But what’s under the hood?
Casumo Bonus and Promotions
By industry standards, the wagering requirements of 30x (bonuses) are actually pretty competitive. Players also have a healthy 6 months in which to satisfy these rules. Further Terms and Conditions apply which you can find on the website.
In addition, tournaments called Reel Races run every 30 minutes, 24/7. Players compete against each other on selected slots by collecting as many points as possible. It’s an ingenious way of attracting players regularly while taking their money quickly. With that said, there are plenty of regularly-awarded prizes including a daily £1000 giveaway. Promotions are correct at time of writing; please refer to Casumo website for the most up to date information.
Casumo boasts an extensive array of slots. And with most of the big-name developers on board, they can offer some of the most popular slot titles. These include Dead or Alive, Jungle Spirit and Motorhead from Swedish company Netent. In addition, the vast portfolio of Casumo slots features Dragonz (Quickfire), Ultimate Dream Team (Push Gaming) and Sinbad (Quickspin). Thirty jackpot slots are also available such as Mega Fortune, Hall of Gods and Cosmic Fortune.
Casumo’s game browser operates within a fixed Flash-based window. Despite taking up most of the screen, the left menu panel and live feed remain accessible. The latter can be switched to an information tab which describes each game and a trophy tab detailing the kinds of awards/points that players can earn. Recommendations can also be accessed and are based on the gamer’s habits which really helps to personalise the overall gaming experience.
Casumo Live Dealer
Casumo’s live dealer platform is powered by Netent and features high-quality HD web streams. During live games, detailed in-game stats are also included which can prove rather insightful. For instance, during blackjack games, stats on the dealer’s last ten totals are provided in addition to the number of blackjack hits, dealer busts and player wins. So players who subscribe to the gambler’s fallacy) can join a live table according to whether it’s ‘hot’ or not.
Casumo App and Mobile
The award-winning Casumo mobile app is as slick and easy-to-use as its desktop counterpart – it’s also lightning-quick. Although not a dead-ringer for its big screen counterpart in terms of branding, both the mobile and tablet versions incorporate the same features found on PCs including an immersive game browser, personal dashboard and generous welcome package.
Casumo App VIP Scheme
Although there’s no VIP scheme as such, players can take part in the ‘Casumo Adventure’ where they can accrue valuables and trophies by collecting points. Accompanying players on their potentially ruinous odyssey is the company mascot, Casumo, who looks a lot like a naked Fred the Flour Man with a sumo belt. His belt indicates the player’s ‘skill’ level while a progress bar shows how many points have so far been won. The Casumo journey is actually a fairly standard bonus point scheme, but with a wider variety of incentives thrown in.
Casumo Customer Support
Casumo uses 24/7 live chat as its first line of defence against customer queries and complaints. An email address is also provided although it took us a while to find it (It’s in the blog section). We couldn’t unearth a telephone number though, try as we might. To compensate, Casumo includes an exhaustive FAQ section which is biblical in scope and covers the following areas: deposits, accounts, payments, withdrawals, bonuses/free spins, technical questions, the adventure, challenges and tournaments licensing and play OK (responsible gambling).
Casumo Review Summary
In terms of design, there’s little doubt that Casumo is something of a standard bearer in the casino industry. Its innovative online platform offers a welcome departure from the legions of casino websites which follow the same hackneyed layout. There are of course a few downsides. Although the welcome package is excellent, the variety of promotions isn’t. There’s also no VIP package. In addition, the ‘look at us, we’re mad’ attitude that pervades the website becomes rather tedious after a while. However, these criticisms aside, Casumo is one of the standout performers in casino land, offering a gaming experience that is both original and compelling.Play
Oct 01, 2012
European Euro, UK Pound Sterling
Bank Transfer, Credit Card
Malta, United Kingdom
English, Finnish, German, Norwegian
American Samoa, China, Denmark, France, Germany, Guam, Hong Kong, Italy, North Korea, Puerto Rico, Spain, Turkey, United States
- Original site design
- HD live casino games
- Good welcome bonus
- No withdrawal limits
- Award-winning mobile app
- Lack of promotions
- No VIP package